Supported Independent Living (SIL) Client Visit to Dreamworld
Client: Jane, a 25-year-old NDIS participant Support Needs: Intellectual disability, requires Supported Independent Living (SIL) Favourite Activity: Watching animal shows, especially tigers Previous Experience: Has never visited a theme park
Objective: To provide Jane with a fulfilling and enjoyable experience at Dreamworld, ensuring her safety and comfort throughout the visit.
Preparation for SIL Outing
- Assessment and Planning:
- Conduct a comprehensive assessment of Jane’s needs, preferences, and potential challenges.
- Develop a detailed support plan, including schedules, emergency contacts, and contingency plans.
- Coordination with Dreamworld:
- Contact Dreamworld to discuss accessibility options, quiet spaces, and any special accommodations.
- Arrange priority access to reduce wait times and ensure Jane can fully enjoy her visit.
- Staff Training:
- Train support staff on Jane’s specific needs, potential triggers, and communication preferences.
- Ensure staff are familiar with the layout of Dreamworld and know where to find quiet zones and first aid stations.
Day of Visit
- Arrival:
- Arrive early to avoid crowds and ensure a smooth entry.
- Use accessible entry points and make use of any available mobility aids or devices.
- Activity Planning:
- Start the day with low-stimulation activities to ease Jane into the environment.
- Schedule the tiger show at a time when Jane is most likely to be relaxed and receptive.
- Watching the Tiger Show:
- Secure seating that provides a good view but is not too close to the action to avoid overwhelming Jane.
- Have noise-cancelling headphones available if the show is loud.
- Other Activities:
- Plan additional activities that align with Jane’s interests and comfort level.
- Include breaks in quiet areas to help Jane manage sensory overload.
Support During Visit
- Communication:
- Use clear, simple language and visual aids to communicate plans and changes.
- Continuously check in with Jane to ensure she is comfortable and enjoying the experience.
- Behaviour Management:
- Be attentive to signs of distress and have a plan in place for calming strategies.
- Provide positive reinforcement to encourage enjoyment and participation.
- Health and Safety:
- Keep hydrated and ensure regular meals and snacks.
- Be vigilant about Jane’s physical and emotional well-being, ready to address any issues promptly.
Post-Visit
- Reflection and Feedback:
- Discuss the visit with Jane, encouraging her to share her favourite moments and any concerns.
- Gather feedback from support staff to improve future outings.
- Follow-Up:
- Plan follow-up activities based on Jane’s interests, such as visiting a local zoo or watching animal documentaries.
- Adjust support plans as necessary to better cater to Jane’s needs in future outings.
What Jane Experienced at Dreamworld
Jane had a successful and enjoyable visit to Dreamworld. She particularly loved the tiger show, which was the highlight of her day. The careful planning and support provided ensured her safety and comfort, allowing her to experience the excitement of a theme park for the first time. The positive experience also helped build her confidence for future outings.
This case study highlights the importance of thorough planning, coordination, and individualized support in providing meaningful experiences for NDIS participants in SIL arrangements.
We would like to thank Dreamworld for creating a safe space for people with disabilities.
