A Flexible Approach to Onsite Shared Supports
Helping you achieve your goals and live your best life.
Concierge service
What are Onsite Shared Supports (OSS)?
At AAA Advanced Quality Care, we’ve developed a flexible model of Onsite Shared Supports (OSS) that can be delivered anywhere, not just in fixed locations. By connecting participants who live in close proximity, we’re able to create tailored support arrangements that suit both funding and individual needs.
This approach is already working well across communities such as Smith Collective, Paradise Point, Southport, and Arundel, where participants share the benefits of 24/7 ad hoc and scheduled supports — similar to a “drop-in” style model.
Our focus is on flexibility: tailoring services to fit your NDIS plan, offering peace of mind with on-call assistance, and providing regular scheduled support. This means you can enjoy independence while knowing skilled support is always close by, without the high cost of traditional OOSS models.
Why use Onsite Shared Support?
OSS support means your NDIS funding can go further. As a Registered NDIS Provider we can assist you.
OSS can help make your person centred plan go further; it is a cost-effective way of getting some scheduled support while also providing the comfort of having some on call support as and when required. In the event of an emergency.
Live independently with confidence, privacy, comfort, and security.
Your Home
Live in brand new Specialist Disability Accommodation (SDA) apartments located in Gold Coast locations. These apartments have been responsibly built to assist clients with high support needs.
Your Support
Access flexible onsite shared supports when you need. Whether it be personal care or the help with turning and repositioning due to mobility issues, at AAA we can assist with all your unscheduled or unplanned needs. You are not alone.
Your Community
Be part of a community of like-minded individuals collaborating to shape and manage your supports while living in modern architecturally designed SDA apartments with a focus on being environmentally sustainable and fostering social connections.
Examples of Operational Support Systems
Advanced Quality Care partners with Disability Housing to provide the onsite shared supports in your SDA home.
Specialist Disability Accommodation (SDA) is specifically designed housing for people with very high support needs.
The accommodation includes special features that can help you live as independently as possible and have better access to support in your home.
SDA funding is for the home only – it does not cover support costs, which are funded separately by the NDIS.
Disability Housing manages the apartments and is a registered NDIS Service Provider of Specialist Disability Accommodation (SDA provider).
Advanced Quality Care provides the onsite shared supports for the apartments.
- Weekend or week day repsite services
- Medium term accommodation (MTA) (transition into SIL)
- Short Term Accommodation (STA)
- Emergency accomodation for when something unplanned arises.
- Quality housing
Looking for extra care in a facility? Get the Care you deserve with our team at AAA Advanced Quality Care.
What is onsite shared support?
Advanced Quality Care, as the onsite shared support provider, we will be there to provide you and other residents in the apartment building with on-call access to unplanned or unscheduled supports.
Onsite shared support includes ‘unscheduled’ supports delivered in a single occupancy SDA property.
AAA has their own dedicated apartment within the building complex with 24/7 on-call assistance.
What do our support include?
The supports are for active ‘unscheduled supports’ which are supports for unplanned or irregular needs.
For example, this might be assistance with personal care, bedtime and morning assistance, emergencies, or even small things like retrieving dropped items.
Our skilled team can provide a range of activities, such as:
- Getting in or out of bed
- Personal care
- Turning and repositioning
- Medication and pain relief
- Hydration and nourishment
- Temperature regulation
- Reassurance and emotional support
- Supervision and safety
Will I be able to choose/bring my own supports?
Yes. You will have choice and control to select your planned, or rostered supports which include day-to-day, regular, and consistent tasks.
Our onsite shared supports run alongside your individual scheduled supports. Advanced Quality Care can provide both your onsite shared support and individual scheduled supports if you like, or you can keep them separate. The choice is yours!
How will Advanced Quality Care facilitate collaboration with everyone?
Advanced Quality Care have an OSS Coordinator on site to coordinate and deliver the shared supports.
Our OSS Coordinator will work with you to meet your individual needs, preferences, and expectations and will set up regular reviews with you.
Want to be part of our growing community? Get the Care you deserve
Your COmmunity
How do we find the right residents to join your onsite shared support community?
Advanced Quality Care will work closely with Disability Housing Australia to fill vacancies and ensure the right tenants are offered an apartment.
We want to build a community of people who:
Love their own space but work well with others in the apartment community
Want to take a more active role in managing their supports
Have a good idea about how they want to live
Enjoy living in a building that is designed to be environmentally sustainable and foster a great community spirit.
Here is an example of how you can share your supports and collaborate:
You and a fellow tenant, Jim, both apply to live in the apartments.
You both agree to contribute $1365 per week to receive onsite shared support, understanding this will include both Scheduled and unscheduled support.
You and Jim only require sleepover support.
You and Jim also have a budget for core or scheduled supports of four hours each day in your respective plans.
You and Jim decide it is much easier for you both to have someone available 24/7 and collaborate with their provider to use their 4 hours each to fill the rest of the unmanned onsite shared support hours.
You and Jim now have someone available on site 24/7 with ample funds remaining for community participation (CP) or extra staff for 2:1 supports.
Additional benefits
- You do not need to have support workers in your home 24/7 like in a Supported Independent Living (SIL) home which means you have greater independence and privacy.
- You have the peace of mind of a support worker close to you when you need them!
- You can share the costs of supports with others to make your NDIS funds go further.
- You make decisions as part of a community on how to share supports.
- You have access to Advanced Quality Care’ onsite support team who are highly trained,
- have a human rights approach and who are focused on delivering great customer service.
- You receive assistance with personal domestic tasks, assistance with self-care activities, all through the week as per your service agreement.
- You have emergency and critical support available via a concierge on call service.
- You get flexibility in how and when you receive support. You have greater control over your life choices.
- In some cases, AAA will supply a medialert that when pressed will instantly alert a AAA staff member that you are in need of assistance any time of the day or night someone will be there to assist
- You’re a member of a community of like-minded individuals living their best life.
- You have peace of mind your never alone and assistance is just call away.
- We will be offering community based get together of all those within your complex on a monthly basis.